The Importance of Repair Records in Lemon Law Cases
By : Alex Category : Legal
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The vehicle lemon law helps protect consumers who may have purchased a faulty vehicle under the pretense that the vehicle was new or at least operating properly. Lemons can be new or used vehicles, and whether you buy used or new determines who you sue in a lemon law case. With a new vehicle, you would go after the manufacturer. With a pre-owned vehicle, you would go after the dealership or a private seller.

It is illegal to sell someone a car that has known problems, but in some situations a manufacturer just puts together a bad vehicle and it’s only right that they refund your money and allow you to invest in another car instead of constantly making repairs. However, not all manufacturers do the right thing, and that’s why there are lemon law lawyers and clear guidelines on how to fight a lemon law case.

Keep Repair Records of Everything

Don’t rely on the dealership or manufacturer to keep proper repair records. You need to keep your own records, including the dates you took the vehicle in for service, the complaints you have, how long it took to repair, and what the dealership told you the problem was with the car. It’s also a good idea to record your mileage when you drop the vehicle off and when you pick it up.

When you go to fight a case under the vehicle lemon law, your attorney can look at your records and compare them to what the dealership provides. Remember that dealership or manufacturer supplied repair and service records may not include mechanic’s notes that could provide more information about the problem. That’s why it’s important to write down what the mechanic tells you personally each time you visit.

Copies of All Warranties

Warranties can really help you in a vehicle lemon law case. Each dealership or manufacturer is required to provide buyers with a written warranty that outlines which parts of the car are under warranty. The warranty should lay out all repair and service terms, and it’s one component of your case that a judge will study to determine if you’ve been sold a lemon. Keep copies of any and all warranties you receive, including new warranties that you may get after repair services. If you maintain a good paper trail, it will be easier to build and prove a case against a dealership or manufacturer. Contact www.yourlemonlawrights.com for more information




Krohn & Moss, Ltd. Consumer Law Center
10 N. Dearborn St. 3rd Floor


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