Many computer and Internet users do not realize how difficult it is to launch, run, and maintain a website’s front and back-end. Typically, most users only see the front-end services, which are applications that the user interacts with directly. Computer programmers, administrators, and technicians often work with back-end services, characterized by indirect serving of the front end capabilities. Perhaps one of the most recent examples of back-end issues is the HealthCare.gov’s website. This site’s back-end had a significant number of bugs that needed to be fixed. If the government’s website had enlisted some support services to handle increased website traffic, code researching, and a team to monitor the various contractors working on the code, perhaps the website would not have failed.
The primary purpose of back-end admin support services is to free up time for the company to continue other ventures. In the Health Care example, front end issues were concerned with malfunctioning because of high traffic. Some back end issues were multiple submissions of the same application, difficulty starting a new application and deleting an existing one, and failing to recognize users that do have accounts while preventing some users from creating accounts.
These admin support services are not responsible for fixing back-end bugs, which would be the programmers’ duty. They are merely responsible for monitoring the functionality of the website, user interaction, and data management. If one has multiple web sites and not even time to monitor all of them, one of the following support services can help. These teams can provide back-end admin support services including research and reporting, web and content moderation, craigslist and forum posting, coverage throughout the week at any time, data extraction and entry, and other miscellaneous admin work. Our team can also monitor and moderate data/video/audio and other uploads on your website.
These services are implied by their categories so little explanation is needed. Research teams compile professional reports in a variety of orders including chronological, logical, or even competitive analysis. All team members in the data extraction and entry sector are organized and detail oriented.
