Excellent communication systems are an absolute must in both large and small businesses. Staying up-to-date on modern technologies can help you keep up with the demands of synergizing and providing competitive customer service. However, you also have to choose methods that are both easy to use and cost-effective. Traditional PBX systems were started years ago as a variant of manual switch-boards, and have been in place since. However, there are several benefits to upgrading your company’s phone system from traditional to IP.
How It Works
PBX is short for private branch exchange. Basically, each company phone is wired together and forms a network, or a private branch, which is used specifically for the business communication. The phone-lines are then linked to the outside world. Employees can make and receive calls to one another as well as external entities. An IP PBX phone system has the ability to operate on VoIP, or Voice over Internet Protocol. VoIP allows users to make and receive phone calls through the World Wide Web, and provides access to features like email and instant messaging.
Benefits of IP
Traditional PBX systems are slowly being replaced with the IP PBX phone system for a number of reasons. Traditional systems are more difficult to maintain and install. Numerous wires are needed to make sure all company phones are in the loop and operational. This also means more maintenance and probability for malfunction. IP phones connect directly to the Internet service provider and eliminate the hassle of wires. Calls are transmitted over the Internet as digital data, therefore calls made to other branches of the company as well as domestic calls can be free and unlimited. Companies that make frequent international calls can do so without incurring costly phone bills. All in all, IP phone systems are becoming the future for businesses of all sizes, types, and locations.
PBX phone system – Need to determine if an IP PBX system will be beneficial for your business? Perivue Networks can assist you. Schedule a consultation today with a qualified professional, and get your business on the track to success. Visit http://www.perivue.com for more information on their services.
