Boilers refer to an appliance that is part of a hydronic heating system. This appliance is also known as a hot water boiler since heated water flows through the pipes and is distributed throughout a house or building that radiates heat in all the rooms. These heating systems can be fueled by propane, natural gas, or fuel oil. You will often hear them referred to as gas-fired or fuel-oil fired systems.
Just like all heating systems, these appliances sometimes malfunction and require services from a qualified Chicago boiler repair company. The professionals that work on these appliances are certified heating, ventilation, and air conditioning (HVAC) professionals. What should you expect from these service providers?
Professional Attitude
Technicians with a professional attitude are able to ease your mind and address your questions and concerns about any problems that arise with your boiler heating system. These professionals should be wearing the appropriate uniform related to the company, show respect for you and your property, and get your approval before making any repairs.
Prompt Services
When it is cold outside, you want your heat to work. While you cannot expect a technician to come out to you instantly, you should expect them to be prompt. When they say they will be there by a certain time or within a time frame, they should be there. A contractor that offers 24/7 emergency services is something you should consider when choosing a company for your heating and cooling needs.
Quality Technicians
You should not only expect, but insist on a company that has only properly trained service technicians to do the job. They should be factory trained, EPA, NATE, and SES certified and they should have knowledge of all kinds of systems and brands. Knowing a company provides you with quality technicians for your boiler repair gives you peace of mind in your decision and in your technician.
Other things to expect from a Chicago boiler repair company include business stability and longevity and a 100 percent customer service satisfaction guarantee. Stability and longevity in the industry means the company has built a reputation in the Chicago area for superior services. Heatmasters has been serving the Chicago and surrounding areas since 1950.
